Shipping Policy

FREE WORLDWIDE SHIPPING ON ALL ORDERS!

Because no one likes paying for shipping & everyone deserves to love where they shop!

Once an order is placed, it goes through a processing period of 1-3 business days, depending on the volume of orders. After processing, the order is packed, stamped, and delivered to the shipping company for delivery. The time frame for delivery varies depending on the destination, with the following estimated times:

USA: 7-12 days 

Canada: 7-21 days 

Australia: 7-21 days 

New Zealand: 8-21 days 

Europe: 9-21 days

Other countries: 12-30 days

Please note that choosing priority insured and tracked shipping only reduces processing time and does not affect the estimated shipping time.

Handling:

We strive to dispatch all orders within 1-3 business days. All orders include tracking from dispatch to delivery. We are is in no way responsible for any customs or import charges, nor for delays, lost or damaged shipments, or orders sent to incorrect addresses.However, if you have a question about your order, contact us at info@elaria.co

Tracking Your Order:

We will send you a tracking number via email once your package has been shipped. 

Track your package here:

Refunds & Returns:

90-Day Returns:

It’s simple: try your device out and if you’re not satisfied with your Elaria beauty tool purchase, send it back and we’ll refund you in full.

All of our products are covered by a one-year warranty. If your device malfunctions or has any defects within one year of use, we’ll send you a replacement.